Editorial in the Times of India blog. This will impact the bottomline of Facebook, Google, Apple, Microsoft et. al. Large organizations are by their very nature fragile and vulnerable to shocks. It should come as no surprise to anyone that people will question why they are using the services of a company who so willingly cooperates with a state to spy on them. Even if the whole thing is completely overblown, “the appearance of impropriety is sufficient” as the Victorians said.
These are the companies that gave the impression that they often put, or at least try to put, ethical and moral considerations above the absolute legal requirements they may have to follow. They have always maintained that they do the right thing.
It hurts to be naïve and idealistic. This scandal will not stop the building of this and I expect it will only slow down their surveillance.